What Our Customers are Saying...
In these harsh economic times, it is rare indeed when a customer experiences truly professional service and even more rare when that customer is a transient airman with a serious aircraft issue. Such superior treatment deserves praise.
I want to thank Tom and James for the very best service I have had in my aviation career, which has spanned over 40 years. They are to be commended and I complement each of them for their professional work, their willingness to teach me as they worked through the issues and for their attitudes, which were also the most positive l have seen in recent years.
You are to be commended as well for organizing and operating a professional and customer oriented organization.
Dennis J. Makielski
Wanted to say thank you again for your great service and care last week with my Cirrus (N306CP). You guys were so accommodating with my fuel system problem that interrupted my flight back home to Leesburg, VA. I do appreciate the expedited service and friendliness that your team provided! It's the exception to receive great service these days, you guys outshined the others!
Please pass along my thanks and appreciation to your team.
Daniel M. Christy
I thought you would like to know that everything worked great on the way home!
You guys at Interstate Turbine did a fantastic job at acquiring and installing that replacement attitude indicator! I just want to thank you for such a rapid and effective unplanned maintenance job!
The flight home was uneventful except for the dense smoke and reduced visibility making actual IFR flight a necessity for nearly the complete trip. The fires in western NC caused ATC to vector me directly from near Spartanburg, SC to Knoxville, TN directly over the highest peak of the Smokey Mountains. We actually crossed over Newfound Gap and could see Mt. LeConte and Clingsman’s Dome, the highest peaks on the border.
I have placed the new logbook entry within my logbook and filed the rest away!
Thank you again Al and Scott for this rapid and effective, unplanned attitude indicator replacement!